Contact Us

We'd Love to Hear From You

Thank you for visiting LumeNest. Whether you have a question about a product, need assistance with an order, or simply want more information about our store, our customer support team is here to help.

We are committed to making your shopping experience as simple and enjoyable as possible.

Customer Support

For questions regarding products, orders, shipping, returns, refunds, or other general inquiries, please contact us using the details below.

Email: support@lumenest.shop
Phone: +1 (250) 661-7629

Mailing Address

LumeNest
1615 Richardson St
Victoria, BC V8S 1R5
Canada

When Contacting Us

For order-related inquiries, please include your order number and the email address used when placing your order. Providing these details will help our customer support team locate your order and assist you more efficiently.

For product-related questions, including the product name or a brief description of the item will also help us provide a faster and more accurate response.

We're Here to Help

Your experience with LumeNest matters to us. We welcome your questions, comments, and feedback and will make every reasonable effort to respond as promptly as possible.

Thank you for choosing LumeNest — bringing warmth, beauty, and a gentle glow to the spaces you call home.